Shipping Policy

This Shipping Policy describes how Leatonde (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read it carefully before placing an order.

Processing Times

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

  • Domestic shipping (within the United States): estimated delivery 7–15 business days after processing.
  • International shipping: estimated delivery 10–25 business days after processing. Delivery may vary depending on customs clearance and the destination country.

Please note: delivery times are estimates and are not guaranteed.

Shipping Costs

  • Standard shipping: free on all orders, with no minimum spend.
  • Express shipping: not currently offered.
  • International shipping: free on all orders to the countries we serve.

Any customs duties, import taxes, or handling fees charged by your country are not included and are the responsibility of the recipient.

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 3–7 business days to begin appearing after dispatch. You can track your package using the link provided in that email.

Shipping Restrictions

We currently ship to the United States, Canada, the United Kingdom, Ireland, Australia, New Zealand, Singapore, South Korea, Israel, the United Arab Emirates, and much of Western Europe including Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

If your country is not listed, shipping may still be available at checkout. Certain items may carry restrictions depending on the destination, for example oversized products or materials restricted by customs.

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged in transit. If your order arrives damaged, please contact the carrier to file a claim, and let us know so we can help.

For missing packages or shipments delayed beyond the estimated timeframe, please contact us at leatondehomestore@gmail.com and we will assist where we can.

Incorrect Addresses

Please check your shipping address carefully at checkout. We cannot redirect a package once it has shipped, and orders returned to us because of an incorrect or incomplete address may be subject to a reshipping charge.

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

Email: leatondehomestore@gmail.com
Phone: +1 302 496 8417
Mail: 1207 Delaware Ave., #1103, Wilmington, DE 19806, United States